Terms of Rental
Rental Agreement: Game Ready Rental Ltd (hereinafter referred to as “the Company”) rents Game Ready products based on the following terms and conditions. The Company will not accept or be bound by any other conditions that conflict with these terms.
Hirer’s Obligation: The Hirer, or the Medical Professional authorized to order products on their behalf, must provide all necessary information as outlined on the rental form or in writing prior to the commencement of the rental period.
Payment Terms: Full payment is required prior to delivery unless otherwise agreed in writing by the Company. The Hirer must provide valid credit card details for the duration of the rental period. The Hirer accepts and authorizes that any additional charges will be taken by the Company using the provided payment details.
Rental Period: The rental period begins from the date of delivery. The Hirer is responsible for contacting the Company to confirm collection at least 48 hours prior to the specified collection date.
Ownership: The Company remains the owner of all rental goods at all times.
Insurance and Responsibility: Loss, theft, or damage to the rented equipment will be the responsibility of the Hirer from the time of delivery until collected by DPD for return to the Company. The Hirer is obligated to fully insure all products for their retail replacement value during the rental period. The Hirer is liable for any damages and repair costs resulting from misuse of the product. In cases of damage due to improper repackaging or labelling, the Company will notify the Hirer in writing, and the Hirer must pay the full repair costs. If the equipment cannot be repaired, the Hirer is responsible for the retail replacement cost of any damaged or missing equipment.
Delivery Delays: The Company is not liable for any delays in delivery.
Delivery and Collection: All goods shall be delivered and collected using the Company’s specified courier. The Company reserves the right to charge the Hirer for any special delivery arrangements (e.g., Saturday delivery) or missed collections.
Adjustments for Delayed Delivery: If delivery is delayed from the specified date, the rental period will be adjusted accordingly, as will the date of collection. No refunds for early return will be made unless agreed by the Company.
Rental Period Extension: If the Hirer wishes to extend the rental period, this must be notified to the Company and confirmed in writing no less than 48 hours prior to the specified collection date.
Extension Payment: Payment for any extension to the rental period will be processed using the card details provided on the rental form at the time of the extension request.
Collection Confirmation: The Hirer must contact the Company at gameready@platform20.ie at least 48 hours prior to the specified collection date to confirm the collection address and allow sufficient time for the Company to book a courier collection. Failure to contact the Company as advised will incur a late return charge of €50 if the goods can be collected or returned within 24 hours of the specified collection date.
Late Return Fees: If after 48 hours of the specified collection date, the goods have not been collected or returned to the Company, an ongoing fee of €100 will be charged for any period up to 7 days from the specified collection date.
Clinical Application Advice: Any information provided by the Company regarding the clinical application of the rented Game Ready products is not a substitute for professional medical advice. Hirers are advised to consult with a registered medical professional regarding the suitability, correct application, and use of the product prior to using it.
Liability: The Company will not be liable for any incident, injury, indirect, or consequential damages caused by negligent or incorrect use of the equipment.
Indemnity: The Hirer agrees to indemnify and hold harmless the Company from all claims, damages, and costs, including legal expenses, arising out of the Hirer’s improper use of the equipment. The Hirer agrees to take full responsibility for the proper use and care of the equipment during the rental period.
Privacy: No personal information supplied to the Company will be intentionally shared with any unauthorized third party without the express consent of the Hirer.